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Disaster Planning and Preparedness in the Hotel Industry

by Ahmad Rasmi Albattat and Ahmad Puad Mat Som Emerald Publishing Limited
Pub Date:
02/2019
ISBN:
9781787699380
Format:
Hbk 144 pages
Price:
AU$124.00 NZ$126.96
Product Status: Title is Print on Demand - May take 4 weeks
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By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers on how to manage and overcome the impact of emergencies in the hospitality industry.

Chapter 1. Introduction

Chapter 2. Disaster and Emergency Planning and Preparedness in Hotels

Chapter 3. Analysis and Findings

Chapter 4. Conclusion and Future Direction

Ahmad Rasmi Albattat, PhD, is an Assistant Professor, Management and Science University, Selangor, Malaysia, and a visiting Professor and external examiner at the Politeknik Pariwisata Medan, Indonesia. His research interests include hospitality management, the hotel industry, tourism, events, emergency planning, disaster and crisis management, and human resource.
Ahmad Puad Mat Som, PhD, currently works at the Universiti Sultan Zainal Abidin, Terengganu, Malaysia. His research interests include tourism planning and development, sustainable tourism, community participation in tourism, tourism marketing, tourism crisis management, and Muslim friendly tourism.