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Crisis Intervention: A Practical Guide

by Alan A. Cavaiola and Joseph E. Colford SAGE Publications, Inc
Pub Date:
Pbk 456 pages
AU$162.00 NZ$166.96
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Crisis intervention counseling, psychological first aid, trauma response counseling and disaster response counseling all involve skills that are essential for all mental health professionals including professional mental health counselors, psychiatric social workers, licensed psychologists, psychiatric nurses, and alcohol and drug counselors. Crisis Intervention: A Practical Guide  provides mental health professionals with practical guidelines for how to identify the impact of various crises and how to best help groups, families, adults, adolescents, and children manage traumatic experiences. Authors Alan Cavaiola and Joseph Colford examine crises across a variety of populations including children, adolescents, and older adults. Filled with real life examples and realistic cases, Crisis Intervention: A Practical Guide  makes practical recommendations for managing each crisis.




1. Understanding Crisis
Defining Crisis
Danger vs. Opportunity
Types of Crises
Crises Reactions: A Continuum of Response
Multicultural Awareness and Crisis Intervention
Resources for Chapter Enrichment
2. Crisis Intervention Models: an Exploration of Historical and Contemporary Models
Crisis Assessment Models
Crisis Intervention Models
Maslow's Hierarchy of Needs and Crisis Intervention
Slaikeu's Comprehensive Model for Crisis Intervention
Flannery & Everly's Crisis Intervention Model
Auilera's Model of Crisis Intervention
Robert's Seven-Stage Crisis Intervention Model
James and Gilliland's Six-Step Crisis Intervention Model
Greenstone & Leviton's Crisis Intervention Model
Kanel's A-B-C Model of Crisis Intervention
Cavaiola & Colford's L-A-P-C Model of Crisis Intervention (2006)
Crisis Intervention Services in the 21st Century
Resources for Chapter Enrichment
3. Essential Crisis Intervention Skills
Responses to Crisis
The Physical Response
The Emotional Response
The Cognitive Response
Characteristics of Effective Crisis Intervention
Empowerment-Focused Crisis Intervention
Flexible Crisis Intervention
Characteristics of Effective Crisis Counselors
Empathy, Genuineness, and Acceptance and Positive Regard
Crisis Intervention Techniques: The LAPC model
Putting Empathy, Genuineness, and Acceptance Into Practice
4. Child Maltreatment
Discussion Questions
Consequences of Child Abuse and Neglect
Definitional Issues in Maltreatment
Prevalence of Child Abuse and Neglect
Possible Indicators of Child Abuse and Neglect
General Guidelines for Reporting Suspected Child Abuse and Neglect
General Guidelines for Reporting Suspected Child Abuse and Neglect
Recommendations for Chapter Enrichment
5. Adolescent Crises
Discussion Questions
Historical Perspectives in Adolescence
What the Data Say
Adolescent Crises
Guidelines for Intervening with Eating Disorders
Adolescent Suicide
Guidelines for Dealing with a Suicidal Adolescent
Adolescents and Non-Suicidal Self-Injury (NSSI): An Overview
Guidelines for Treating an Adolescent for Self-Injury
An Identity Crisis in Adolescence
Guidelines for Addressing Issues of Identity Development
Resources for Chapter Enrichment
6. The School's Response to Crisis
Discussion Questions
Active Shooter Incidents: Results from the FBI and the Secret Service
Implications for Schools
Case Prevention: A Case Involving A School Shooting
Case Discussion/Crisis Resolution
Case Presentation: Suicide and the School's Response
Case Discussion/Crisis Resolution
Guidelines for Dealing with a School-Related Suicide
Case Presentations: Accidental Death of Student
Responding to Accidental Death: The School's Response
Case Presentation: Middle School and 9/11
Case Discussion/Crisis Resolution
Crisis by Proxy
Recommendations for Chapter Enrichment
7. Alcohol and Drug Crises
Discussion Questions
The Scope of Drug and Alcohol Problems
Defining Substance Use Disorders: Diagnostic Concerns
Crisis Intervention and Case Management
General Guidelines for Working with Individuals with Substance Use Disorders
Treatment Options
Resources for Chapter Enrichment
8. The Crisis of Sexual Assault
Discussion Questions
Reactions of Victims to Sexual Assault
Who are the Perpetrators of Rape and Sexual Assault?
What to Do When Sexual Assault Is Reported
Case Presentation: Anita, a Case of Sexual Assault
Case Discussion/Crisis Resolution
Case Presentation: Nicole, a Case of Date Rape
Case Discussion/Crisis Resolution
Case Presentation: A Case of Date Rape and Date Rape Drugs
Case Discussion/Crisis Resolution
Case Presentation: Kristin, a Case of Rape
Case Discussion/Crisis Resolution
Guidelines for Treating Victims of Sexual Assault
Quiz Answers
Recommendations for Chapter Enrichment
9. Intimate Partner Violence & Domestic Violence
Discussion Questions
Scope of the Problem
Definitions and Terminology
Definitions and Terminology
Battered Women
Characteristics Common to Batterers
The Cycle of Violence
Multicultural Considerations
Survivor Therapy with Battered Women
Programs for Batterers
Intimate Partner Stalking
Case Presentation: Physical & Verbal Abuse in a Dating Relationships
Case Presentation: A Case of Physical & Verbal Abuse
Case Presentation: A Verbal and Emotionally Abusive Relationship
General Guidelines for Crisis Counseling with Couples Exhibiting Intimate Partner Violence
Elder Abuse and Other Types of Domestic Violence
Case Presentation: A Case of Elder Abuse
Recommendations for Chapter Enrichment
10. Crises Involving Bereavement, Grief, & Loss
Discussion Questions
Defining Grief and Crises of Bereavement
Determinants of Grief Reactions
The Grieving Process
The Tasks of Mourning
Crisis Intervention in Situations Involving Bereavement & Loss
Case Presentation: George, a Husband Grieves the Loss of His Wife
Case Presentation: James and Barbara, a Couple Grieves the Tragic Loss of Their Son
Case Presentation: Ryan, a Child Grieves the Loss of His Mother
Case Presentations: Tara & Bill, Parents Grieving the Loss of Their Newborn Daughter
Case Presentation: Tanya, a Case of Traumatic Bereavement
Case Presentation: John, the Grief of Divorce
Suicide Bereavement
Grieving the Loss of a Pet
General Guidelines for Counselors in Managing Crises of Loss and Bereavement
Recommendations for Chapter Enrichment
11. Crises Involving Suicide, Homicide & Lethality
Discussion Questions
Scope and Definition of the Problem
Case Presentation: Vague Threat of Suicide Case (Beth)
Case Presentation: Threatened Suicide Case (Maria)
Guidelines for Managing Crises Involving Suicide
Crises Involving Homicide, Lethality & Threats of Suicide
Case Presentation: Richard, a Case Involving Threats of Suicide
Recommendations for Chapter Enrichment
12. Mental Health & Psychiatric Crises
Discussion Questions
Scope of the Problem
Defining Various Psychiatric Crises
Case Presentation: A Case of Panic Disorder in the Aftermath of Trauma
Practical Guidelines for Crisis Intervention for Someone with PTSD & Anxiety
Guidelines for Crisis Intervention for Those with Schizophrenia
Crisis Related to Personality Disorders
Guidelines for Crisis Intervention with Borderline Personality Disorder
Crisis Involving Neurocognitive Disorders
Crisis Cases Involving Delirium and Dementia
Medical Conditions & Mediations That Can Mimic Psychiatric Symptoms
Psychiatric Crisis Service Delivery: Psychiatric Crisis Hot LinesPsychiatric Crisis Service
Delivery: Psychiatric Walk-In Crisis Center & Mobile Crisis ServicesWarning Signs of a Mental Health Crisis
Multicultural Consideration
Recommendations for Chapter Enrichment
13. Health Crises
Discussion Questions
Defining Medical Crises
Emotional-Psychological Response to Medical Crises
The Crisis Response of the Family and the Cultural Consideration
Case Presentation: A Crisis at the time of Diagnosis
Case Presentation: A Treatment Decision Crisis Involving Chronic Back Pain
Guidelines for Counselors Working with Medical Crises
Recommendations for Chapter Enrichment
14. Crises in the Workplace
Discussion Questions
Case Presentation: When Violence Threatens
Guidelines for Crisis Intervention with a Potentially Violent Employee
Crises Pertaining to Downsizing and Job Termination
Case Presentation: "I've Been Downsized??
Guidelines for Crisis Counseling with a Downsized Employee
Crises Pertaining to Supervisor – Coworker Conflict
Crises Pertaining to the Convergence of Work Stressors and Outside-of-Work Stressors
Recommendations for Chapter Enrichment
15. Disaster Response
Discussion Questions
Middletown, New Jersey: A Community in Crisis
Middletown's Response to 9/11
Middletown's Favor Answers the Call
Middletown and Favor Working Together
A Parish Rises Up to Help
Recommendations for Chapter Enrichment

“This text includes the authors’ experiences with recent disasters and traumatic events, whereby readers can conceptualize intervention practices via application to cases with which they are likely familiar.” 

Alan Cavaiola, PhD, LPC, LCADC is a full Professor in the Department of Professional Counseling at Monmouth University where he is  currently serving as the Director of the Addiction Studies program. Prior to teaching at Monmouth, he was an Assistant Professor in the Psychology Department at Rowan University.  Dr Cavaiola is the former Clinical Director of the addiction treatment programs at Monmouth Medical Center, which included a 49 bed adolescent substance use disorder residential program.  He has co-authored six books and has authored several journal articles.  Dr Cavaiola is currently an Associate Editor of the journal Substance Abuse and serves on the Board of the International Coalition of Substance Abuse Educators (INCASE) and the National Association of Substance Abuse Educators (NASAC).  Dr. Cavaiola is a licensed psychologist, a licensed professional counselor (LPC), a licensed clinical alcohol and drug counselor (LCADC) in New Jersey.  

Joseph E. Colford holds a Ph.D. in Child Clinical Psychology from Seton Hall University; he also is a licensed psychologist and a certified school psychologist in New Jersey.  Dr. Colford worked in the public schools, primarily at the middle and high school levels, for almost 27 years before leaving the public sector for higher education.  He now is in his 13th year at Georgian Court University in Lakewood, New Jersey, as a professor of psychology and the director of the graduate program in school psychology. A former president of the New Jersey Association of School Psychologists (2012-13), he also is the co-author with Dr. Cavaiola of two previous books, A Practical Guide to Crisis Intervention and Crisis Intervention Case Book.