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Tourism and Hospitality Marketing: A Global Perspective

by Simon Hudson SAGE Publications Ltd
Pub Date:
Pbk 488 pages
AU$106.00 NZ$110.43
Product Status: Out of stock. Not available to order.
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With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these concepts work in practice and demonstrating the diverse range of tourism and hospitality products on offer.

Chapters are packed with pedagogical features that will help readers consolidate their learning, including:
- Chapter objectives
- Key terms
- Discussion questions and exercises
- Links to useful websites
- Profiles of successful individuals and organizations

Tourism and Hospitality Marketing is accompanied by a website that offers lecturers answers to the discussion questions and exercises in the book, case study questions, a test bank, PowerPoint slides and a list of additional teaching resources.

The Global Tourism Marketing Environment
Consumer Behaviour
Developing a Marketing Plan
Marketing Research
The Tourism and Hospitality Product
Marketing Communications
The Role of Advertising and Sales Promotions
Marketing Communications
Public Relations, Personal Selling, Direct Marketing and Word of Mouth
Internet Marketing
Providing Service Quality through Internal Marketing
Destination Marketing
Contemporary Issues in Tourism and Hospitality Marketing