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Essentials of Operations Management

by Scott T Young SAGE Publications, Inc
Pub Date:
02/2009
ISBN:
9781412925709
Format:
Pbk 456 pages
Price:
AU$229.00 NZ$234.78
Product Status: Out of stock. Not available to order.
Instructors
& Academics:
Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students up-to-date coverage of such modern topics as human resources in operations, facility location, “green” operations, and the balanced scorecard. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to focus on the content that the operations managers of today and tomorrow need for success in their careers.

Features and Benefits
-Includes a complete chapter (Chapter 4) on managing the operations workforce – a topic not usually found in other texts, but one important to the well-rounded operations manager
-Applies The Balanced Scorecard approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes, learning and growth measures against traditional financial measures
-Covers sustainable operations in Chapter 7, including discussions of “green” operations and why they are important for any new operations manager
-Includes end-of-chapter projects and exercises that help students apply chapter concepts to real-life situations
-Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points

Essentials of Operations Management is appropriate for undergraduate or MBA students taking Operations Management, Production and Operations Management, or Operations Strategy courses in the School of Business.

1. Introduction to Operations Management and Productivity
PART I. MANAGEMENT AND STRATEGY
2. Productivity and Process Analysis
3. Operations Strategy
4. Managing the Operations Workforce
5. The Balanced Scorecard Approach to Operations
6. Total Quality Management
7. Sustainable Operations
PART II. PLANNING
8. Forecasting and Aggregate Planning
9. Scheduling for Operations
10. Facility Location
11. Facility Layout and Waiting Lines
PART III. INVENTORY, LOGISITICS, AND SUPPLY CHAIN MANAGEMENT
12. Supply Chain Management
13. Inventory Management and Purchasing
14. Resource Planning
15. Project Management
Appendix

Scott T. Young is Professor and Chairman of the Department of Management, Kellstadt Graduate School of Business at DePaul University. Previously, he was Associate Dean for Academic Programs (1997-1999) at the University of Utah. Awards and honors he has won include the Doctoral Faculty Teaching Award, 1994; Outstanding Teacher, U of Utah College of Business, 1988; and Joseph Rosenblatt Award for Innovative Education, U. of Utah, 1988. Professor Young has published numerous articles in journals such as the International Journal of Operations and Production Management, Review of Business, International Journal of Production Research, Journal of Operations Management, Journal of World Business, Information and Management, International Business Review, Production and Inventory Management Journal, Production and Operations Management, International Journal of Purchasing and Materials Management, and the Journal of Education for Business. In addition, he is author of Managing Global Operations, (with Winter Nie), Wesport, CT: Quorum Books, 1996.