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Knowledge Management: An Interdisciplinary Approach for Business Decisions

by Shaofeng Liu Kogan Page
Pub Date:
Pbk 384 pages
AU$106.00 NZ$109.57
Product Status: Available in Approx 14 days
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As knowledge economies become increasingly important around the world, it is essential that organizations are able to transform their knowledge into a competitive advantage. This textbook offers an interdisciplinary approach to knowledge management written specifically for postgraduate students in business and management schools. Knowledge Management presents classic and advanced concepts, models and frameworks using a clear logical structure, which covers building knowledge competence, the knowledge lifecycle, and integration of knowledge management with business decision making. An overall framework illustrates links between chapters and ensures readers can gain a body of actionable knowledge rather than learning isolated, uncontextualized topics.


Based on cutting-edge research findings and covering the most advanced IT and IS technologies, this book emphasises the need for knowledge management to span boundaries across organizations, supply chains and partnerships, rather than being limited to individual learning and sharing within businesses. Knowledge Management is international in scope and includes real world case studies and role play scenarios to show how theories are applied in practice, and "think back" and "critique discussion" questions to encourage reflective learning and critical thinking. This indispensable text provides a dynamic picture of the evolution of knowledge management and demonstrates its full potential to enable better business decisions. Accompanying online resources include PowerPoint slides for lecturers and exercise questions for students.

  • Section - ONE: Key knowledge management concepts and models;
    • Chapter - 01: Introduction to knowledge management;
    • Chapter - 02: Tacit and explicit knowledge;
    • Chapter - 03: Knowledge management lifecycle models;
  • Section - TWO: Building knowledge competence in organisations;
    • Chapter - 04: Organisational learning;
    • Chapter - 05: Learning organisation;
    • Chapter - 06: Knowledge sharing culture;
  • Section - THREE: Crossing knowledge boundaries;
    • Chapter - 07: Communities of Practice (CoP);
    • Chapter - 08: Crossing-boundary knowledge networks;
    • Chapter - 09: Crossing-boundary knowledge mobilisation approaches;
    • Chapter - 10: Knowledge chain models;
  • Section - FOUR: Knowledge management to support business decisions;
    • Chapter - 11: Business decision context;
    • Chapter - 12: Human decision making process and knowledge requirements;
    • Chapter - 13: Knowledge-Based Decision Support Systems (KB-DSS)

Shaofeng Liu is Professor of Operations Management and Decision Making at Plymouth Business School, University of Plymouth, UK. She teaches a Knowledge Management module every year to postgraduate students across several courses in the Faculty of Business. She is Senior Editor for Cogent Business & Management and Associate Editor for the International Journal of Decision Support System Technology and has published over 150 research papers in peer-reviewed books, journals and conference proceedings.